Account and help
Credits and plans
Where to find your credit balance, how to upgrade or top up, and how to manage your subscription. For the exact credit cost of every feature, see the credits page.
What uses credits
One credit buys one minute of live interview time. Everything else is either a flat rate, free, or covered by its own allowance.
| Feature | Cost |
|---|---|
| Live Copilot and AI Mock Interview | 1 credit per connected minute, rounded up. You pick a mock length of 5 to 60 minutes up front and it bills at most that plus a 3-minute buffer. Desktop sessions under 30 seconds are not billed. |
| Job Search | 5 credits per new search. Re-running a cached search, or one with no matches, is free. |
| Auto-Apply | A monthly allowance included with your plan, then 2 credits per extra application. Applications opened but never submitted are free. |
| Preparation Hub, Concept Explainers, Company Insights, Learning Programs, Resume Builder | No credits. Resume downloads draw on a separate monthly per-plan download allowance, never on credits. |
Full breakdown
The credits page has the exact cost of every feature, the per-plan Auto-Apply allowances and daily caps, and a planner for working out how many sessions your plan covers each month.
Where the numbers live
Your balance is in the top-right of the web app and in the desktop overlay's credits chip. Inside the app, Settings → Billing splits it into Subscription and Bonus credits. Bonus credits are spent first; subscription credits reset every billing cycle.
Step 1: Start on the Free plan
Every new account starts on the Free Plan with free credits already loaded (15 at the time of writing; the exact number is shown on your dashboard). That is enough to try the desktop app, a short mock interview and the preparation tools.Step 2: Upgrade to a monthly or yearly plan
Account → Subscription (or the Upgrade button in the sidebar) opens Choose Your Plan with a Monthly / Yearly toggle. Paid plans are Starter Pack, Professional Pack and Ultimate Pack; each card lists its credits per month and auto-applies per month. Prices are on the pricing page and in the app.Step 3: Top up with bonus credits
On the same page, Need Extra Credits? lists one-time bonus credit packages. Bonus credits never expire, are used before subscription credits, and are handy for an intensive interview week. Paid-plan users can also buy them from Settings → Billing.Step 4: Earn credits
Account → Referral Program gives you a link that earns bonus credits when friends sign up, and Settings → Billing → Earn credits leads to the promotion page where sharing your LastRound AI experience earns free credits.
Payment questions
For failed payments, double charges, invoices or cancellations, email contact@lastroundai.com from the address on your account and include the payment date and amount. Refund eligibility is described in the refund policy.
Still stuck?
Signed in? Open a ticket under Account → Support in the app. Otherwise use the contact form or email. Tell us what you tried, which page of this guide you were on, and your operating system or browser.