Account and help

Frequently asked questions

Short answers to the questions we get asked most about LastRound AI features, privacy, billing and the mobile and desktop apps.

Getting Started

AI Features

Privacy & Security

Billing & Plans

Auto-Apply

Mobile Interview Copilot

Still stuck?

Signed in? Open a ticket under Account → Support in the app. Otherwise use the contact form or email. Tell us what you tried, which page of this guide you were on, and your operating system or browser.

Contact support contact@lastroundai.com

Need more help?

Getting Started

How do I create an account?

Is there a free trial available?

What devices and platforms are supported?

What does LastRound AI include?

Do I need to download anything to get started?

Does the desktop app need an API key?

AI Features

How fast does the AI respond?

Can the AI help with technical interviews?

What types of interview questions can the AI help with?

What's the difference between the desktop app and the web app?

Privacy & Security

What data do you store about my interviews?

Can I keep my interview history off your servers?

If my history is stored locally, can I still review it?

What is actually sent to your servers during a live interview?

Does LastRound AI record my interviews?

How does the invisible screen sharing work?

Is the desktop app invisible on every platform?

How secure is my account information?

Billing & Plans

What payment options are available?

How many credits does each paid plan include?

How many credits does each feature use?

How do credits work if I have both subscription and bonus credits?

What's your refund policy?

Can I purchase additional credits if I run out?

Auto-Apply

Which browsers does the Auto-Apply extension support?

Does Auto-Apply log in to my LinkedIn or Indeed account?

Mobile Interview Copilot

How does the Mobile Interview Copilot work?

Do I need to download a mobile app?

Does the Mobile Copilot work offline?

Can I use Bluetooth headphones with the Mobile Copilot?

Still stuck?