Account and help
Troubleshooting
Fixes for the problems we see most often: permissions, missing audio, the overlay, the browser and mobile copilots, the Chrome extension, and sign-in.
Before anything else
Make sure you are signed in with the same account everywhere (web app, desktop app, extension), that the desktop app is up to date (Settings → About → Check for updates), and that you have at least 1 credit.
Still stuck?
Signed in? Open a ticket under Account → Support in the app. Otherwise use the contact form or email. Tell us what you tried, which page of this guide you were on, and your operating system or browser.