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    Account and help

    Change, pause or cancel your plan

    Upgrade to more daily time, move to a smaller plan at renewal, pause for 1 to 3 months or cancel. What each change costs, when it starts, and what happens to your daily limit.

    Last reviewed 2026-10-15

    At a glance

    All of this is self-serve in the web app. You never need to email us to change plan.
    Plan changes at a glance
    ChangeWhen it happens and what you pay
    UpgradeUpgrade anytime: you pay the price difference minus the unused time on your current plan, and a new billing cycle starts that day.
    DowngradeDowngrade at your next renewal: you keep your current plan until then, and there is no refund for the current period.
    PausePause for 1 to 3 months instead of cancelling: you keep access until the period you paid for ends, nothing is charged while paused, and you can pause once every 6 months.
    CancelStops renewal. You keep your plan until the end of the period you paid for, then move to the Free plan with 15 credits a month. Bonus credits stay.
    Daily limit reachedTop up with bonus credits and keep going, or upgrade. Daily time resets at midnight UTC (5:30 AM IST in India).

    The three Unlimited plans

    Every Unlimited plan includes unlimited interviews. They differ only in how much time you get each day.
    Unlimited plans and daily limits
    PlanPrice and daily limits
    Unlimited$49/month or $117 every 3 months (India ₹3,499 or ₹8,399). Up to 90 min of live copilot a day, each interview up to 60 min, 30 min of mock interviews a day.
    Unlimited Plus$69/month or $165 every 3 months (India ₹4,999 or ₹11,999). Up to 2 h of live copilot a day, each interview up to 90 min, 45 min of mock interviews a day.
    Unlimited Max$129/month or $309 every 3 months (India ₹8,999 or ₹21,599). Up to 3 h of live copilot a day, no session limit (one interview can use the whole day), 60 min of mock interviews a day.

    Signed up earlier?

    If you subscribed before October 23, 2026, your plan keeps the limits you signed up with. You see your own limits in Settings → Billing. Changing plan moves you to the limits of the new plan.

    Upgrade to more daily time

    Upgrades start the moment the payment goes through.
    1. Step 1: Open Change your plan

      Sign in at app.lastroundai.com and go to Settings → Billing. Scroll to Change your plan.
    2. Step 2: Pick the higher plan

      Click Upgrade to Unlimited Plus or Upgrade to Unlimited Max. The app shows the exact amount before you pay: the new plan's price minus the unused part of your current period.
    3. Step 3: Pay and start

      Click Continue to payment. When the payment goes through, the new daily limit applies straight away and a new billing cycle starts that day.

    Example

    You are halfway through a month of Unlimited ($49). About $25 of it is unused, so moving to Unlimited Plus ($69) costs about $44 today, and your next renewal is one month from today. The app always shows the exact figure first.

    Move to a smaller plan

    Downgrades wait for your next renewal, so you never lose time you paid for.
    1. Step 1: Choose the smaller plan

      In Settings → Billing → Change your plan, click Move to Unlimited at renewal (or another smaller plan).
    2. Step 2: Keep your current plan until renewal

      Nothing changes today and nothing is refunded. On your renewal date the smaller plan starts at its own price and daily limit.
    3. Step 3: Changed your mind?

      Before the renewal date, click Keep my current plan to undo the change.

    Pause instead of cancelling

    Between job searches? Pause and come back to the same plan.
    1. Step 1: Pick how long

      In Settings → Billing → Change your plan, use Pause after this period for and choose 1 month, 2 months, 3 months.
    2. Step 2: Use what you paid for

      The pause starts when your current paid period ends, so you keep full access until then.
    3. Step 3: While paused

      Nothing is charged and there is no daily time. Bonus credits stay in your account.
    4. Step 4: Coming back

      The plan resumes on its own at the end of the pause, and the first charge happens then. To come back early, click Resume now.

    One pause every 6 months

    You can pause for 1 to 3 months, at most once in any 6 months. If you need longer, cancel instead.
    1. Step 1: Cancel in Settings

      Go to Settings → Billing and use Cancel Subscription. There is no cancellation fee.
    2. Step 2: What happens next

      You keep your plan until the end of the period you paid for, then move to the Free plan with 15 credits a month. Bonus credits stay. If you subscribed before the current daily limits and later come back, you join on the limits of the day.
    3. Step 3: Refunds

      A payment can be refunded only if you ask within 7 days and nothing has been used since it: no credits and no live copilot or mock interview minutes. This applies to every plan, including Unlimited at any daily limit, upgrades and 3-month plans. Usage is tracked per minute and shown in your account. Downgrades and pauses never refund the current period.
    Options at the daily limit
    OptionWhat happens
    Top up with bonus creditsKeep going today. Each extra minute uses 1 bonus credit. Bonus credits never expire and work on every Unlimited plan.
    UpgradeUnlimited Plus and Unlimited Max give more time each day. The upgrade applies at once.
    Wait for the resetDaily time resets at midnight UTC (5:30 AM IST in India).

    Paid but the new plan did not show up? Make sure you are signed in to the account you paid from, then wait a few minutes. If it still looks wrong, email contact@lastroundai.com with the payment date and amount.

    Still stuck?

    Signed in? Open a ticket under Account → Support in the app. Otherwise use the contact form or email. Tell us what you tried, which page of this guide you were on, and your operating system or browser.

    We get back to you within 24 hours.