Change, pause or cancel your plan
Upgrade to more daily time, move to a smaller plan at renewal, pause for 1 to 3 months or cancel. What each change costs, when it starts, and what happens to your daily limit.
Last reviewed 2026-10-15
At a glance
| Change | When it happens and what you pay |
|---|---|
| Upgrade | Upgrade anytime: you pay the price difference minus the unused time on your current plan, and a new billing cycle starts that day. |
| Downgrade | Downgrade at your next renewal: you keep your current plan until then, and there is no refund for the current period. |
| Pause | Pause for 1 to 3 months instead of cancelling: you keep access until the period you paid for ends, nothing is charged while paused, and you can pause once every 6 months. |
| Cancel | Stops renewal. You keep your plan until the end of the period you paid for, then move to the Free plan with 15 credits a month. Bonus credits stay. |
| Daily limit reached | Top up with bonus credits and keep going, or upgrade. Daily time resets at midnight UTC (5:30 AM IST in India). |
The three Unlimited plans
| Plan | Price and daily limits |
|---|---|
| Unlimited | $49/month or $117 every 3 months (India ₹3,499 or ₹8,399). Up to 90 min of live copilot a day, each interview up to 60 min, 30 min of mock interviews a day. |
| Unlimited Plus | $69/month or $165 every 3 months (India ₹4,999 or ₹11,999). Up to 2 h of live copilot a day, each interview up to 90 min, 45 min of mock interviews a day. |
| Unlimited Max | $129/month or $309 every 3 months (India ₹8,999 or ₹21,599). Up to 3 h of live copilot a day, no session limit (one interview can use the whole day), 60 min of mock interviews a day. |
Signed up earlier?
Upgrade to more daily time
Step 1: Open Change your plan
Sign in at app.lastroundai.com and go to Settings → Billing. Scroll to Change your plan.Step 2: Pick the higher plan
Click Upgrade to Unlimited Plus or Upgrade to Unlimited Max. The app shows the exact amount before you pay: the new plan's price minus the unused part of your current period.Step 3: Pay and start
Click Continue to payment. When the payment goes through, the new daily limit applies straight away and a new billing cycle starts that day.
Example
Move to a smaller plan
Step 1: Choose the smaller plan
In Settings → Billing → Change your plan, click Move to Unlimited at renewal (or another smaller plan).Step 2: Keep your current plan until renewal
Nothing changes today and nothing is refunded. On your renewal date the smaller plan starts at its own price and daily limit.Step 3: Changed your mind?
Before the renewal date, click Keep my current plan to undo the change.
Pause instead of cancelling
Step 1: Pick how long
In Settings → Billing → Change your plan, use Pause after this period for and choose 1 month, 2 months, 3 months.Step 2: Use what you paid for
The pause starts when your current paid period ends, so you keep full access until then.Step 3: While paused
Nothing is charged and there is no daily time. Bonus credits stay in your account.Step 4: Coming back
The plan resumes on its own at the end of the pause, and the first charge happens then. To come back early, click Resume now.
One pause every 6 months
Step 1: Cancel in Settings
Go to Settings → Billing and use Cancel Subscription. There is no cancellation fee.Step 2: What happens next
You keep your plan until the end of the period you paid for, then move to the Free plan with 15 credits a month. Bonus credits stay. If you subscribed before the current daily limits and later come back, you join on the limits of the day.Step 3: Refunds
A payment can be refunded only if you ask within 7 days and nothing has been used since it: no credits and no live copilot or mock interview minutes. This applies to every plan, including Unlimited at any daily limit, upgrades and 3-month plans. Usage is tracked per minute and shown in your account. Downgrades and pauses never refund the current period.
| Option | What happens |
|---|---|
| Top up with bonus credits | Keep going today. Each extra minute uses 1 bonus credit. Bonus credits never expire and work on every Unlimited plan. |
| Upgrade | Unlimited Plus and Unlimited Max give more time each day. The upgrade applies at once. |
| Wait for the reset | Daily time resets at midnight UTC (5:30 AM IST in India). |
Paid but the new plan did not show up? Make sure you are signed in to the account you paid from, then wait a few minutes. If it still looks wrong, email contact@lastroundai.com with the payment date and amount.
Still stuck?
Signed in? Open a ticket under Account → Support in the app. Otherwise use the contact form or email. Tell us what you tried, which page of this guide you were on, and your operating system or browser.
We get back to you within 24 hours.
