Help Center
Video tutorials
Short videos recorded in the real desktop app 5.3, each with a written guide.
12 videos · about 21 minutes total
Getting started
Install the app, run your first interview, set it up for your role and try the demo.
Video 1 · 2:38
Install and set up
Download for Mac or Windows, get past the first-open warning, and finish the two-minute first-run setup.
Read the guide: Desktop app setupVideo 2 · 1:45
Your first interview
Start a session, press Answer when the interviewer finishes, and end it when you are done.
Read the guide: Live Interview CopilotVideo 3 · 3:35
Interview Setup
Add your resume, the role, the job description and your own instructions so answers sound like you.
Read the guide: Interview SetupVideo 4 · 1:33
Try the free demo interview
Practise the whole flow in a three-minute demo before your real interview.
Read the guide: Create your account
Everyday use
Answer modes, coding rounds, questions on screen, Phone mode and comfort settings.
Video 5 · 1:51
Answer modes and shortcuts
Answer when you press a key or automatically, and the keys that hide, answer and capture.
Read the guide: Desktop keyboard shortcutsVideo 6 · 1:46
Coding rounds
Capture the problem on screen, get a solution with an explanation, and ask for follow-ups.
Read the guide: Live Interview CopilotVideo 7 · 1:36
Questions on your screen
Multiple-choice and written questions: capture them and get the answer with a short reason.
Read the guide: Live Interview CopilotVideo 8 · 1:45
Phone mode
Use your phone as a remote and a bigger answer screen, and hide the app on your laptop.
Read the guide: Phone modeVideo 9 · 1:02
Make it comfortable
Ask your own question, move and resize the window from the keyboard, bigger text and a light theme.
Read the guide: Live Interview Copilot
Help
When the app can't hear the meeting, what you get after the interview, and credits.
Video 10 · 1:40
The app can't hear the meeting
Run the audio check, then fix the output device, the permission or the meeting app's audio.
Read the guide: TroubleshootingVideo 11 · 1:12
After the interview: recap and history
Your recap with likely next-round questions, and every past interview under Interview history.
Read the guide: Live Interview CopilotVideo 12 · 0:56
Credits and plans
Where to see your balance, what happens at zero credits, and where to subscribe or find invoices.
Read the guide: Credits and plans
Still stuck?
Signed in? Open a ticket under Account → Support in the app. Otherwise use the contact form or email. Tell us what you tried, which page of this guide you were on, and your operating system or browser.
We get back to you within 24 hours.