How to Cancel Final Round AI
In the desktop app: Settings, then Account & Billing, then Manage subscription. Confirm the cancellation in the billing portal that opens. Opening the portal alone cancels nothing.
72 hours from the charge, once per customer, and only if you have not had 2 or more interview sessions longer than 30 minutes in that billing period.
Cancelling does not request a refund; you have to email for it. Stripe processing fees that Stripe doesn't return are kept on approved refunds.
Cancelling Final Round AI takes about a minute. Getting money back is the harder part, because the refund rules changed again on October 8, 2026 and the details sit across three different pages on Final Round's site: the Terms of Use, the Customer Refund and Satisfaction Policy, and the FAQ.
We read all three on October 19, 2026 and put the rules in one place. Where Final Round's own pages disagree with each other, we say so instead of guessing.
How to cancel your Final Round AI subscription
Final Round's FAQ (last reviewed October 8, 2026) and its refund policy give this path:
- Open the Final Round AI desktop app and go to Settings.
- Open Account & Billing and select Manage subscription. This opens subscription management in your browser.
- In that secure portal, choose to cancel and confirm it. The FAQ is explicit that opening the portal alone does not cancel anything.
- Keep the confirmation screen or email. If you later ask for a refund or dispute a renewal, it is your proof of the date you cancelled.
Timing matters more than the clicks. The Terms say subscriptions "renew automatically until terminated" and that you "must cancel your subscription before it renews" to avoid the next charge. Cancel a day or two before your renewal date, not on the day.
Can you get a refund?
Sometimes. Final Round's Terms say subscription fees, including renewals, are non-refundable except under its Customer Refund and Satisfaction Policy. That policy offers a 3-day (72-hour) money-back guarantee on initial and renewal subscription charges, with these conditions:
| Rule | What Final Round's policy says |
|---|---|
| Deadline | The request must be submitted within 72 hours of the charge. The clock stops when you send the email, not when they reply. |
| Plans covered | All plans, monthly included: "Monthly plans are covered by the same 3-day guarantee." |
| How often | One guarantee per customer. |
| Usage limit | No "substantial use" in the current billing period: 2 or more interview sessions each lasting strictly more than 30 minutes. A session of exactly 30 minutes does not count. |
| Fees | For Stripe payments, processing fees that Stripe doesn't return are deducted from approved refunds, itemized in the refund confirmation. |
| Payout time | Approved refunds are started within 5 to 7 business days of approval; Stripe refunds then take about 5 to 10 business days to appear. |
| After 72 hours | Payments are final, except billing errors, legal requirements, or case-by-case approval of a verified technical problem on an account with no substantial use. |
| What a refund does | A full refund cancels future renewals and ends the paid access for the refunded period. |
The policy also lists situations where refunds are not issued: requests outside the time window, accounts with substantial or abusive usage, failing to get the job or pass the interview, trying to get a second refund (including through duplicate accounts), and violations of the Terms or Fair Use Policy. The September version also excluded monthly plan purchases; the October 8 version removed that.
A refund request you can copy
The policy asks for four things: your account email, the purchase date, the plan and the reason. Keep it short and factual:
Subject: Refund request under the 3-day money-back guarantee
Hi, I'm requesting a refund for my Final Round AI subscription under your Customer Refund and Satisfaction Policy.
Account email: [your email]
Charge date: [date and time of the charge]
Plan: [Pro, monthly / yearly]
Reason: [one or two sentences; if something failed technically, describe it]
I have cancelled the subscription as of [date]. Thank you.
Send it within 72 hours of the charge, not 72 hours from when you noticed it. If the charge was a renewal you forgot about, check the timestamp on your card statement first.
What happens after you cancel
The refund policy says cancelling "prevents future charges but does not refund the current billing period". If you also get a full refund, paid access for that period ends. Two more things are documented:
- The Free plan stays. Final Round has a $0 plan covering goals, resume materials, job description parsing and the desktop app. Live Interview Copilot sessions need an active Pro subscription, and the pricing page says there is no free trial for them.
- There is no balance to lose. The FAQ says the current desktop subscription does not use a session quota or minute balance, so there are no unused minutes to carry over or forfeit.
If you're cancelling because of the price
Final Round's Pro plan is $25 a month when billed yearly ($300). Month to month is $150 and a quarter is $250 (its plan list, October 19, 2026), which is the most common reason people cancel. Our Final Round AI pricing breakdown has the plan-by-plan numbers, and the Terms promise at least one month's notice before any price change, so you can cancel before a new price takes effect.
If you are comparing options before your next interview, these pages cover the most searched matchups:
LastRound AI is one of those options, and since this is our site you should weigh that. It gives 15 free credits every month (1 credit is 1 minute of live help), and the Unlimited plan is $49 a month, or $39 a month on the 3-month plan (prices outside India).
Frequently asked questions
Can I cancel Final Round AI at any time?
Yes. Go to Settings, Account & Billing, Manage subscription, and confirm in the portal. To avoid the next charge you must cancel before the subscription renews.
Does cancelling Final Round AI give me a refund automatically?
No. Cancelling stops future charges. A refund has to be requested by email within 72 hours of the charge and is subject to the usage limit and exclusions in Final Round's refund policy. Monthly plans are covered under the October 8, 2026 policy.
What counts as substantial use?
Two or more interview sessions in the current billing period, each lasting strictly more than 30 minutes. Accounts over that threshold are not eligible for the money-back guarantee.
How long does a Final Round AI refund take?
Final Round starts approved refunds within 5 to 7 business days of approval, to the original payment method, and Stripe refunds take about 5 to 10 business days to appear after that. Processing fees Stripe doesn't return are deducted.
Does Final Round AI have a free trial?
Not for live sessions. The pricing page says there is no free trial and that live sessions need an active Pro subscription. The $0 Free plan covers resume materials and job description prep.
Sources, checked October 19, 2026
- Final Round AI Terms of Use, last updated October 8, 2026
- Final Round AI Customer Refund and Satisfaction Policy, last updated October 8, 2026
- Final Round AI FAQ, last reviewed October 8, 2026
- Final Round AI pricing page
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Written by
Dhanush
Writes about the engineering behind real-time conversation tools and how they hold up in practice.