How to Cancel Final Round AI
In the desktop app: Settings, then Account & Billing, then Manage subscription. Confirm the cancellation in the billing portal that opens. Opening the portal alone cancels nothing.
72 hours from the charge, once per customer, and only if you have not had 2 or more interview sessions longer than 30 minutes in that billing period.
The refund policy also lists monthly plan purchases as non-refundable except for verified technical failures. Stripe processing fees are kept on approved refunds.
Cancelling Final Round AI takes about a minute. Getting money back is the harder part, because the refund rules changed on July 16, 2026 and the details sit across three different pages on Final Round's site: the Terms of Use, the Customer Refund and Satisfaction Policy, and the FAQ.
We read all three on September 24, 2026 and put the rules in one place. Where Final Round's own pages disagree with each other, we say so instead of guessing.
How to cancel your Final Round AI subscription
Final Round's FAQ (last reviewed September 8, 2026) gives this path:
- Open the Final Round AI desktop app and go to Settings.
- Open Account & Billing and select Manage subscription. This opens subscription management in your browser.
- In that secure portal, choose to cancel and confirm it. The FAQ is explicit that opening the portal alone does not cancel anything.
- Keep the confirmation screen or email. If you later ask for a refund or dispute a renewal, it is your proof of the date you cancelled.
Timing matters more than the clicks. Section 7 of the Terms says subscriptions "renew automatically until terminated" and that you "must cancel your subscription before it renews" to avoid the next charge. Cancel a day or two before your renewal date, not on the day.
Can you get a refund?
Sometimes. Final Round's Terms say subscription fees, including renewals, are non-refundable except under its Customer Refund and Satisfaction Policy. That policy offers a 3-day (72-hour) money-back guarantee on initial and renewal subscription charges, with these conditions:
| Rule | What Final Round's policy says |
|---|---|
| Deadline | The request must be submitted within 72 hours of the charge. |
| How often | One guarantee per customer. |
| Usage limit | No "substantial use" in the current billing period: 2 or more interview sessions each lasting strictly more than 30 minutes. A session of exactly 30 minutes does not count. |
| Fees | For Stripe payments, non-refundable processing fees are deducted from approved refunds. |
| Payout time | Approved refunds go back to the original payment method within 5 to 7 business days. |
The policy also lists situations where refunds are not issued: requests outside the time window, monthly plan purchases (except verified technical failure cases), accounts with substantial or abusive usage, failing to get the job or pass the interview, duplicate accounts or repeat refund behavior, and violations of the Terms or Fair Use Policy.
A refund request you can copy
The policy asks for four things: your account email, the purchase date, the plan and the reason. Keep it short and factual:
Subject: Refund request under the 3-day money-back guarantee
Hi, I'm requesting a refund for my Final Round AI subscription under your Customer Refund and Satisfaction Policy.
Account email: [your email]
Charge date: [date and time of the charge]
Plan: [Pro, monthly / yearly]
Reason: [one or two sentences; if something failed technically, describe it]
I have cancelled the subscription as of [date]. Thank you.
Send it within 72 hours of the charge, not 72 hours from when you noticed it. If the charge was a renewal you forgot about, check the timestamp on your card statement first.
What happens after you cancel
Final Round's pages don't state whether Pro features stay active until the end of the period you already paid for, so check the confirmation screen in the billing portal. Two things are documented:
- The Free plan stays. Final Round has a $0 plan covering goals, resume materials, job description parsing and the desktop app. Live Interview Copilot sessions need an active Pro subscription, and the pricing page says there is no free trial for them.
- There is no balance to lose. The FAQ says the current desktop subscription does not use a session quota or minute balance, so there are no unused minutes to carry over or forfeit.
If you're cancelling because of the price
Final Round's Pro plan starts at $25 a month when billed yearly. Month to month costs a lot more, which is the most common reason people cancel. Our Final Round AI pricing breakdown has the plan-by-plan numbers, and the Terms promise at least one month's notice before any price change, so you can cancel before a new price takes effect.
If you are comparing options before your next interview, these pages cover the most searched matchups:
LastRound AI is one of those options, and since this is our site you should weigh that. It gives 15 free credits every month (1 credit is 1 minute of live help), and paid plans start at $29 a month, or $19 a month on the 3-month plan. Plan credits reset each month.
Frequently asked questions
Can I cancel Final Round AI at any time?
Yes. Go to Settings, Account & Billing, Manage subscription, and confirm in the portal. To avoid the next charge you must cancel before the subscription renews.
Does cancelling Final Round AI give me a refund automatically?
No. Cancelling stops future charges. A refund has to be requested by email within 72 hours of the charge and is subject to the usage limit and exclusions in Final Round's refund policy.
What counts as substantial use?
Two or more interview sessions in the current billing period, each lasting strictly more than 30 minutes. Accounts over that threshold are not eligible for the money-back guarantee.
How long does a Final Round AI refund take?
Approved refunds are processed within 5 to 7 business days to the original payment method. For Stripe payments, the processing fee is not returned.
Does Final Round AI have a free trial?
Not for live sessions. The pricing page says there is no free trial and that live sessions need an active Pro subscription. The $0 Free plan covers resume materials and job description prep.
Sources, checked September 24, 2026
- Final Round AI Terms of Use, section 7, last updated July 16, 2026
- Final Round AI Customer Refund and Satisfaction Policy, last updated July 16, 2026
- Final Round AI FAQ, last reviewed September 8, 2026
- Final Round AI pricing page
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Written by
Dhanush
Writes about the engineering behind real-time conversation tools and how they hold up in practice.